Theme FAQs

Below FAQ are some common concerns of our clients before purchasing the theme, if you have other questions, please just send it to info@paslerpencil.com
If you cannot fill in your address during checkout, it means that your region is not within our delivery scope.
Currently our delivery scope is UK and US
I'm sorry! We do not accept overseas shipments for the time being
It depends on where you are. Orders processed here will take 4-6 business days to arrive. Delivery details will be provided in your confirmation email.
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.
Yes! Just enter your email here, and you’ll be added to our subscription list. You’ll be sent updates, exclusive offers, and much more.
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